Principal UX Designer, Alexa for Shopping

Help us invent new features in Amazon's AI shopping assistant, that push beyond the bounds of what Alexa can do today, solving real customer problems in new ways that weren’t possible a few years ago. To thrive in this role, you must have an inventor’s spirit and a strong understanding of interaction design, with a passion for technology and innovation. You are able to work fast, handle several projects, and quickly translate customer needs into delightful solutions. You know how to present ideas professionally through a strategic and creative lens. You must be comfortable working with ambiguity and managing stakeholder inputs, functional requirements, and timelines. You have a solid understanding of conversation design fundamentals combined with a deep understanding of how to collaborate with conversation designers, UX designers, researchers, product management, engineering, science, and operational teams as you go from early-stage product concepts to launches of new features and experiences. Key job responsibilities - Create world-class, user-centered designs, informed by UX research, market research, behavioral data, and internal stakeholder feedback - Work with Science and Editorial teams to help train the LLM to generate content that matches the intention of the designs - Demonstrate leadership in driving design processes into the organization that help refine strategy - Translate business requirements into use cases and high-level customer experience requirements - Design the interface and interaction flow of new features, using Figma, other prototyping tools, and AI tooling for rapid idea generation - Develop and maintain detailed design specifications - Present design work to the user experience team, product team, engineering team, Amazon leadership, and external partners for review and feedback - Develop high level strategy for customers for both near and long term