Application and Infrastructure Support Analyst

Application and Infrastructure Support Analyst £33,673 - £37,563 Full Time – 37 hours per week Rugby Borough Council is dedicated to both Community and Colleague growth. With a focus on wellbeing and personal development, we offer a range of career opportunities where you can take pride in the positive changes you help create. Join an organisation committed to the success of one of the Country’s fastest-growing boroughs and the people who make it thrive. About the role We are looking for a motivated and technically capable professional to join our team and play a key role in the administration, development and support of the Council’s core business applications and digital services. You will be responsible for providing technical system administration, system development and procedural support, alongside the delivery of day-to-day business as usual (BAU) services. The role will also involve planning and delivering project activities, providing specialist technical advice to colleagues and stakeholders, and contributing to the ongoing improvement of our systems and services. The role will also assist in the provision and support of the Council’s Infrastructure and Network services, working closely with the Infrastructure Team to investigate and resolve technical issues and ensure the systems and services that underpin our applications remain effective and reliable. Please see the linked Job Profile for full details. About you You will have experience in a hands-on technical role, with strong knowledge of system administration, application support, troubleshooting and system development. You’ll have experience supporting core business applications and providing high-quality technical support to users. You will also have current practical experience of infrastructure and network services, including supporting applications, servers and the technical environment they rely on. You’ll be confident providing technical advice, resolving issues and working with colleagues and stakeholders at all levels, with an understanding of GDPR, cyber security and relevant industry standards. Benefits 35 days annual leave (including 8 Bank Holidays and 3 extra days normally applied at Christmas) Generous Local Government Pension Scheme Hybrid working up to 60% Flexi time scheme Annual leave purchase scheme Structured Induction Program Learning and Development opportunities including Future Leaders programmes Payment of a professional subscription for approved professionals Family Friendly Policies Independent Support for your health & wellbeing Generous compassionate leave Extra Benefits including Retail Discounts, Cycle to Work scheme and more