Event Manager

Role Description Cuffe & Taylor is one of the UK’s leading live music, theatre and entertainment promoters, delivering major concerts, festivals and tours across the UK and internationally. The company has worked with some of the world’s biggest artists, including Diana Ross, Lionel Richie, Britney Spears, Kylie, Lewis Capaldi, Sam Fender, Stevie Wonder, Justin Timberlake, Noah Kahan, Alanis Morissette, Robbie Williams, Richard Ashcroft, Becky Hill, Biffy Clyro and Fatboy Slim. Its extensive outdoor portfolio includes Lytham Festival, Blackweir, Live at Powderham, Scarborough Open Air Theatre, Live at The Piece Hall, Blenheim Palace Festival, Bedford Summer Sessions, Depot Live at Cardiff Castle, Forest Live and Live at Lincoln Castle. Cuffe & Taylor also operates a successful UK and international theatre touring division, programming thousands of performances across live entertainment, podcasts, screen-to-stage adaptations and musical theatre. In 2023, its original production Hey Duggee – The Live Theatre Show won the Olivier Award for Best Family Show. The Event Manager will be a key member of the Operations team, supporting the planning and delivery of festivals, concerts and tours. The role covers all aspects of event management, including operational planning, procurement, supplier and stakeholder management and budget control, while working closely with Finance, Marketing, Ticketing, Promoting and Production teams. We are looking for someone with excellent organisational, communication and leadership skills who can manage multiple projects in a fast-paced live events environment. Previous experience within event management, project management, event coordination or production coordination would be advantageous, particularly within live music, festivals, touring or large-scale outdoor events. Flexibility and a willingness to travel and work on site, including evenings and weekends during event periods, will be essential. Who you are Competencies / Skills / Knowledge / Experience Essential Detailed project management / planning experience Experience in budget management Ability to work efficiently under pressure and tight deadlines Excellent organisational and administrative skills Excellent IT skills including Microsoft Office and Excel Extremely well organised and self-motivated Desirable Procurement management Event management training SIA training Crowd management training Experience with sustainability practices Experience in planning large scale events (5,000 people +) Experience in negotiation with suppliers Experience in liaison with local authorities Knowledge of live music industry and event management experience Behaviours The following attributes determine how the role will be carried out and are required to be a success Confidence to lead and manage Excellent communication skills Excellent organisational and administrative skills High level of integrity and discretion Flexibility Maturity and level-headedness Proactive approach to problem solving You may have prior experience involving, project management; local authority licensing department; licence compliance; event management; event coordination; health and safety What the role includes Lead the planning, delivery and operational management of festivals, concerts and live events from initial planning through to on-site delivery. Maintain regular communication with the Senior Event Manager and Director of Operations, providing progress updates through weekly meetings and other appropriate channels. Manage event and festival budgets, ensuring accurate forecasting, tracking and cost control throughout the planning and delivery process. Procure, contract and manage event suppliers across a wide range of infrastructure and services, including stages, temporary structures, marquees, cabins, fencing, trackway, power, toilets, showers, catering, accommodation, Wi-Fi, CCTV and signage. Procure, contract and oversee key operational services, including site management, health and safety, waste management, artist liaison, production management, traffic management, security and medical provision. Support the preparation and development of site plans, operational specifications, event management plans and health and safety documentation. Build and maintain strong working relationships with statutory and non-statutory agencies, including police, fire and ambulance services, landowners, Environmental Health, Licensing, Building Control, Emergency Planning, Planning and Highways. Attend Safety Advisory Group (SAG) and agency meetings as required, providing regular updates throughout the planning process. Manage local resident communications and engagement, including resident information and ticketing schemes. Champion sustainability best practice across events in line with Green Nation initiatives and objectives. Work closely with the Promoting team to maintain accurate budgets and ensure artist and promoter requirements are understood and delivered. Oversee the technical and hospitality advancing of shows Work with the Ticketing team throughout the full ticketing process, from initial event set-up through to on-site delivery. Work with the Finance team to maintain accurate and up-to-date budgets and oversee the approval and submission of supplier invoices. Work closely with the Customer Service team to ensure all customer-facing event information, website content, FAQs and event maps are accurate, consistent and kept up to date, providing operational guidance and advice on responses to customer enquiries where required. Work collaboratively with the Operations Administrator on their allocated shows, providing operational guidance and support throughout the planning and delivery process. Liaise with sponsors, sponsorship teams, bars, traders and other commercial partners, including boutique camping providers, ensuring operational requirements are negotiated, booked and successfully delivered. Any hoc responsibilities as required.