Omni Group Asia Limited
Associate - Client Service (Native English Speaker) - Welcome Fresh Graduates
Graduate · Operations
- Location
- Sheung Wan, Central and Western District
- Opened
- 6 Nov 26
- Closes
- No date listed
Apply to Associate - Client Service (Native English Speaker) - Welcome Fresh Graduates at Omni Group Asia Limited (opens employer site) Review my CV for this role
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About the role
We are seeking a Native English Speaker (multiple headcounts) to join our Client Service team as an Associate - Client Service. This is an excellent opportunity for fresh graduates or junior candidates (1-2 years full time working experiences) to launch their career in the consulting /financial services sector.
What you'll be doing
Out reach to specific clients based on client's project requirements via Linkedin, telephone, email and other communication channels in a timely and professional manner
Own end-to-end projects with assigned clients/industries (eg. consulting firms, private equity, hedge funds, investment banks...etc)
Providing accurate information about our services to specific clients
Processing client requests and transactions with attention to detail and compliance requirements
Building and maintaining positive relationships with clients to ensure satisfaction and loyalty
Assisting in resolving client complaints and escalating issues appropriately when necessary
Documenting all client interactions and maintaining accurate records
Collaborating with internal teams to support client needs and deliver effective solutions/services
Contributing to continuous improvement of client service processes and procedures
What we're looking for
A native English speaker with excellent written and verbal communication skills
Recent graduate with a university degree (any discipline)/ have at least 1-2 years full time working experiences
Presentable, strong business acumen, driven-mindset, a fast learner
Strong B2B sales, customer service orientation and commitment to delivering excellence services
Ability to work effectively in a team environment and adapt to a fast-paced setting
Attention to detail and strong organisational skills, able to work under tight deadline
A proactive attitude with a willingness to learn and develop professionally
Strong interpersonal and problem-solving abilities
Excellent communication and negotiation skills
Apply now
If you are an enthusiastic recent graduate with native English fluency and a passion for delivering B2B sales consulting, we would love to hear from you. Please submit your CV and a cover letter detailing your interest in this role and your motivation for joining Omni Group Asia Limited.
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